Privacy

Privacy Policy

The security of your data matters to us. This policy explains how your information is collected, used and protected.

1. Introduction

LUVİ ENDÜSTRİ respects user privacy and cares about the protection of personal data. This Privacy Policy explains what information we collect when you visit our website, use our contact forms or request products and technical support.

2. Information We Collect

Identity Data: Name and surname
Company Data: Company name, role or title
Contact Data: E-mail address and phone number
Request Data: Product, quote, technical support and message contents
Technical Data: IP address, browser type and device information
Usage Data: Site navigation, click and form usage information

3. Use of Information

Responding to product and technical support requests
Managing quotation processes
Providing guidance on industrial oils, lubricants, abrasives and technical products
Managing customer relations
Improving website experience
Carrying out security and misuse prevention processes
Fulfilling legal obligations

4. Cookies

Cookies may be used on our website to improve user experience, analyze site performance and provide essential website functions.

Essential Cookies: Required for the secure and proper operation of the website.
Analytics Cookies: Help us understand website usage.
Functional Cookies: May be used to remember preferences and improve the user experience.

5. Data Security

Appropriate technical and administrative measures are applied to protect personal data, including access control, secure communication infrastructure, authorization, logging and encryption where necessary.

6. Sharing with Third Parties

Where explicit consent is available
Where required to fulfill legal obligations
Limited sharing with service providers or technical infrastructure providers
Where legally authorized public authorities make a lawful request

7. Retention Period

Personal data is retained for the period required for the processing purpose and applicable legal retention periods. When the period expires, data is securely deleted, destroyed or anonymized.

8. Your Rights

You may exercise your rights regarding your personal data under applicable data protection legislation.

9. Policy Changes

This Privacy Policy may be updated from time to time. The current version published on our website is valid.

10. Contact

E-mail: cetin@luviendustri.com

Address: Yesiloba Mah. 46033 Sk. Yeni Metal Sanayi Sitesi 33. Blok no : 38/A Seyhan / ADANA

Last updated: June 2026